At Digital Transformation World 2019, Faisal Vishram, Senior Technical Architect, CTO Office, TELUS and Scott Casey, VP Sales Europe at IQGeo, presented on 'Creating a customer-centric digital ecosystem at TELUS' in the Digital Customer track. 


View the presentation from the event to learn about: 

  • Validating and consolidating data into useable, actionable information 
  • Adopting advanced technology to drive efficiency through information insights
  • Transitions from raw data to presenting near real-time, customer-centric network information
  • Measurable improvements, including customer innovation driven KPIs
  • Challenges encountered and solutions used