For timely service restoration, it is important that Central Hudson gets its crews and damage assessors out in the field, armed with the right information, to understand what has happened and report back.
Historically, Central Hudson had been reliant on paper-based processes when responding to emergencies and storm related disruption using circuit maps printed in 11x17 format.
Central Hudson needed a new solution to gather data in the field that would speed up its emergency response and restoration process in order to improve response and reporting for regulatory purposes.
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